CORONAVIRUS 2019 (COVID-19)
Important information about Coronavirus 2019 (COVID-19): Learn More

A message from Andy Anderson MD

President and Chief Executive Officer

RWJBarnabas Health medical group 

Thank you for entrusting RWJBarnabas Health medical group as your healthcare partner and allowing us to care for you and your family. Our utmost priority continues to be the health and safety of our patients and the communities we serve. 

These are unprecedented times as our communities, nation, and the world have been impacted by the novel coronavirus (COVID-19). With this virus, comes great concern, uncertainty and anxiety for so many of us.

The content in this email is important information for RWJBarnabas Health medical group patients. We also encourage you to visit rwjbh.org/covid19 to stay up-to-date regarding our latest information on COVID-19 and our policies and procedures. 

New Jersey officials have also established an online COVID-19 Information Hub at covid19.nj.gov where you can obtain important information. And, we encourage you to please adhere to Governor Murphy's statewide stay at home order, which was issued on Saturday. 

We wish you and your family good health. We are in this together.

Making safety a priority.

RWJBarnabas Health medical group is working around the clock with local, state, and federal public health officials to ensure that our patients, team members, and communities are informed, protected and remain as safe as possible. We are incredibly proud of our dedicated providers and staff who remain steadfast in their commitment to providing the highest quality of care in an environment of utmost safety. 

In order to continue to protect our patients and community at large, as well as our employees, we are intensifying our protocols as follows:

  • Identifying patient risk and possible exposure to COVID-19, including symptoms of fever, cough, shortness of breath, as well as asking specific questions regarding recent travel history or exposure to a COVID-19 case.
  • Limiting vendors from visiting our practice locations.
  • Limiting visitors/family members who want to accompany a patient to an office visit to one per patient, age 18 or older.

If you're not feeling well...

  • If your symptoms are similar to a mild cold (congestion, runny nose or sore throat) and you are generally healthy, it is recommended for you to remain home and monitor your symptoms, while limiting your exposure to others. If your symptoms intensify, please call your provider immediately.

  • If you are experiencing symptoms (dry cough, fever and shortness of breath) and may have been exposed to COVID-19, please call your provider immediately. The office will follow screening guidelines and advise you of next steps.

  • If you experience any of the emergency warning signs of COVID-19 in adults, including difficulty breathing, persistent pain or pressure in the chest, confusion, bluish lips/face and/or difficulty waking up, call 911 and advise medical personnel you are experiencing symptoms of or have been exposed to COVID-19.

  • If you are experiencing uncomfortable symptoms unrelated to a potential COVID-19 exposure, call your provider and notify them of your symptoms.

If at any time your condition worsens and includes symptoms such as, fever for more than three days or shortness of breath/difficulty breathing, you should call your provider immediately who will evaluate your condition, as well as ensure proper precautions are taken to limit the spread to others.

As a reminder, for most people, the immediate risk of becoming seriously ill from the virus that causes COVID-19 is considered to be low. Older adults and people of any age with underlying health conditions, such as lung disease or heart disease, are at an increased risk of severe illness from COVID-19.

If you have a routine or well visit already scheduled with one of our providers...

To help minimize your risk and unnecessary exposure to COVID-19, we are suspending all well-visits and routine annual physicals, as well as elective procedures at this time. Your provider's office will contact you to reschedule your appointment(s). Routine follow-up appointments for chronic medical conditions will be addressed through telemedicine. 

For all other appointments, please consult with your provider to determine if a phone or video visit could be offered instead of an in-office visit.

Telemedicine

We encourage you to call your provider's office and inquire about telemedicine services now being offered. Our providers are ready to talk to you via phone or video during a scheduled visit. We are working hard to provide you with the same level of exceptional care you have come to expect, while keeping you safe from unnecessary exposure to COVID-19. 

If you have an upcoming appointment with us, our staff will contact you to change your appointment to a telemedicine visit. They will confirm your information and provide instructions on how to connect with your provider at your scheduled appointment time. 

If you do not have an upcoming appointment, but have other health related inquiries that you would normally see your provider for, please call your provider's office and ask to be scheduled for a telemedicine visit. We are looking forward to continuing to take the best possible care of you.

Additional Resources

Visit rwjbh.org/covid19 for useful information and updates and details about our facility visitor policies and procedures. 

Centers for Disease Control and Prevention

New Jersey COVID-19 Information Hub

World Health Organization

From the Doctor's Desk

From the Doctor's Desk